Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
All items sent will need to have purchased with insurance by the buyer at there own expense or may inquire about a shipping upgrade. We are not responsible for lost shipments in the U.S. or international unless we have agreed on registered mail, we at World of Bacara are not responsible for lost shipments. We reserve the right to decline a sale to Hawaii and Alaska due to shipping charges and Etsy not allowing us to change settings for U.S. Shipping.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
PLEASE NOTE: THERE IS A 10% RESTOCKING FEE ON RETURNS No exceptions!
Sorry the shipping charges both ways are not refundable.
Returns are welcome after 3 days, please contact me upon arrival of package, and shipped within 7 days. IF THERE WILL BE A DELAY IN THE RETURN YOU MUST NOTIFY US OF THIS. They must be returned in the same condition that they were purchased in. Shipping is the responsibility of you the buyer. A full refund will be given when the arrives in the same condition as purchased. All orders will not be refunded if lost, unless the buyer has purchased a signature and or insurance.
PLEASE NOTE: THERE IS A 10% RESTOCKING FEE ON RETURNS